Swimming Lesson Policy
Your child's safety and a positive learning experience are my top priorities. Please take a moment to review the following policies regarding cancellations, rescheduling, and weather conditions.
1. Weather-Related Cancellations
Lessons may be cancelled or rescheduled due to weather conditions, including rain, thunder, lightning, and poor air quality.
Even if there is no rain, lessons will be paused or cancelled if thunder is probable or has been detected, as it is unsafe to be in the pool during these conditions.
In accordance with Lifesaving Society guidelines, swimmers must remain out of the pool for at least 30 minutes after the last sound of thunder.
2. Timing of Cancellations and Reschedules
Decisions regarding cancellations or rescheduling will be made no later than 1 hour prior to your scheduled lesson time.
This window allows time to evaluate weather conditions and adjust travel across the Niagara Region accordingly.
Cancellations made by clients with less than 30 minutes’ notice will require 50% of the lesson cost.
3. Rescheduling Policy
If a lesson must be rescheduled (whether due to weather or other reasons), I will do my best to accommodate a new time that works for both parties.
4. Commitment to Safety and Fairness
Cancellations and schedule changes are never made lightly. Each decision is made with the safety and wellbeing of every individual in the pool in mind.
I appreciate your understanding and flexibility as we work together to provide a safe and enjoyable swimming experience.